News

(Nashville, TN, May 18, 2003) – Nashville based ClinixMIS announced today that Apollo Information Services, Inc., which is one of the country’s largest Emergency Physician billing companies, has renewed its contract to provide practice management software systems to support their clients’ services.

“Rather than enduring costly software upgrades every two years, I appreciate knowing we are using the most up-to-date software available at all times,” said Phyllis Whitney Vice President of Apollo Information Systems, Inc.

Apollo has been a client of ClinixMIS for over five years and the two-year contract renewal takes effect for the last half of 2003 and into 2005. “We have provided ASP technology for healthcare practice management for over 20 years now, and we appreciate Apollo’s confidence in ClinixMIS,” said Jerry Killough, president of ClinixMIS.

ClinixMIS opened new company headquarters in Brentwood, TN earlier this year, in addition to maintaining its offices in Paducah, KY.

About ClinixMIS

ClinixMIS, based in Brentwood, TN is a medical information systems company that provides physicians and practice management companies with scheduling, accounting, and management information solutions. Currently the ClinixMIS system is serving more than 1,400 providers across the country in twenty-two states. For more information on ClinixMIS and its suite of software, training, and support services, please visit www.ClinixMIS.com or call (866) 254-6496.

About Apollo

In 11 different states and at 43 locations, Apollo uses the ClinixMIS system to provide extensive practice management information to its clients as well as to provide state-of-the-art billing services.

(Nashville, TN, April 30, 2003) – ClinixMIS has announced John Phillips as the newest member of their Board of Directors.

Phillips, President of Pivot Health, Inc. since 2000, has been involved in physician operations for almost thirty years. In 1998, as PhyCor Vice President of Group Operations, Phillips assumed responsibility for initiating efforts at developing a division dedicated to working with physicians in health systems.

Phillips received his B.S.B.A. degree from Vanderbilt University in 1969. In 1973, he became Administrator/CEO of Miller Medical Group in Nashville and a member of MGMA, serving as President of the Tennessee MGMA in 1979. In 1980, Mr. Phillips was instrumental in developing Tennessee’s first HMO, PruCare, in conjunction with Prudential. After integrating Miller Medical, Tennessee’s largest medical group at the time, into the PhyCor organization in 1989, Phillips joined PhyCor as Vice President of Operations. In 1995, Phillips was promoted to Vice President of Group Operations responsible for 14 clinic operations across seven states. He remained with PhyCor until his appointment as President of Pivot Health in 2000.

About ClinixMIS

ClinixMIS, based in Brentwood, TN is a medical information systems company that provides physicians and practice management companies with scheduling, accounting, and management information solutions. Currently, the ClinixMIS system is serving more than 1,400 providers across the country in twenty-two states. For more information on ClinixMIS and its suite of software, training, and support services, please visit www.ClinixMIS.com or call (866) 254-6496.

About Apollo

In 11 different states and at 43 locations, Apollo uses the ClinixMIS system to provide extensive practice management information to its clients as well as to provide state-of-the-art billing services.

(Brentwood, Tenn., February 3, 2003) — ClinixMIS, a Medical Information Systems provider for more than 20 years, announced today that they have moved their corporate headquarters from Paducah, KY to Brentwood, Tennessee. Their new facility at 5211 Maryland Way, Suite 2020 in Maryland Farms will house the company’s executive staff, national training center, and their national sales and client services teams.

Since its inception in 1987, Clinix MIS has provided physicians and practice management companies with software and support to manage their information technology needs. Based on an Oracle Platform, the company provides a billing and practice management solution that includes scheduling, billing and receivables management. The products also include interface and compatibility with Electronic Medical Records and Hospital Information Systems.

“With the area’s long history of supporting the healthcare industry, we look forward to being an active and innovative part of the Nashville and Brentwood healthcare business community,” said Jerry Killough, president of Clinix MIS. “We anticipate steady growth over the next few years and Nashville has the infrastructure, experience and personnel to fulfill our growth needs.”

About ClinixMIS

ClinixMIS, based in Brentwood, TN is a medical information systems company that provides physicians and practice management companies with scheduling, accounting, and management information solutions. Currently the ClinixMIS system is serving more than 1,400 providers across the country in twenty-two states. For more information on ClinixMIS and its suite of software, training, and support services, please visit www.ClinixMIS.com or call (866) 254-6496.

About Apollo

In 11 different states and at 43 locations, Apollo uses the ClinixMIS system to provide extensive practice management information to its clients as well as to provide state-of-the-art billing services.

When Spectrum Billing Technologies discovered its medical software provider was sunsetting the technology being used by the company, the search began for a better partner and better system to put in place. After meeting with a couple of potential providers, Spectrum reached out to Clinix.

“We found Clinix to be very refreshing, and it went very well right from the start,” said Spectrum principal and co-owner Roger Plue. “We felt like it was a perfect fit from day one.”

Although Spectrum had been relatively satisfied with its previous software, there was an immediate difference for the better when they switched to Clinix. The Clinix user interface was more modern and intuitive, and the software added new levels of connectivity with EHR systems.

One major advantage was the Clinix software architecture, which was designed to manage billing for enterprises with many different clinics and tax ID numbers. Another was the incredibly sophisticated reporting system that generates multiple reports based on the unique demands of each client.

“The flexibility and scope of the Clinix software allows us to accommodate even the most extreme reporting demands,” said Spectrum principal and co-owner Gloria Schwerin.

One of the most important benefits of Clinix technology is interconnectivity with major payer organizations, including Medicare and other government agencies. Spectrum can now post electronically to the payer’s system, speeding up the billing cycle and reducing the number of man-hours required by its staff. Productivity is up significantly since the Clinix software was activated.

“Our people are able to do more work in less time, which not only reduces expenses but also improves our capacity for growth and new clients,” said Schwerin.

The transition to Clinix took place at the start of 2009. Spectrum planned a gradual rollout over several months, but the boost in productivity was so immediate that the company was instantly achieving faster, better service for each client the moment it switched to Clinix software. As a result, Spectrum decided to greatly accelerate its timeline and deploy the Clinix software across the rest of its client base at one time.

“The installation and transition went extremely well,” said Schwerin. “It was incredibly easy, even with the accelerated rollout.”

After four years, the enthusiasm of Spectrum Clinix remains constant. With a dedicated account representative serving as their point of contact, Spectrum gets answers to its customer service questions in minutes, not days, even with complex programming requests.

“I kept waiting for the ‘honeymoon’ to end, but we have the same service today as when we bought the system,” said Plue. “I’ve been in this business my entire career, and I’ve never had the privilege to work with a service provider like this before now.”

With Clinix as a medical software partner, Spectrum has achieved substantial growth of 20 to 45 percent each year since the transition at the start of 2009. This growth has come organically as existing clients expand their relationship with Spectrum and via the acquisition of new clients. At the same time, Clinix software has helped Spectrum enhance its productivity, capacity, flexibility, responsiveness, and customer satisfaction.

“I love to brag about Clinix,” said Plue. “They haven’t let us down once.”

Spectrum Billing Technologies provides practice management related services from startup and acquisition to financial management of physician office operation. Founded in Flint, Michigan, in 1999, Spectrum offers superior systems and services for a wide array of applications, from simple medical billing to complex technology deployment for hospitals and medical groups. Visit www.billspectrum.com for more information.

One of the benefits of choosing the right practice management software is a faster billing cycle. Speeding up the process of documenting, submitting, and processing billing information will not only help accelerate your revenue stream but actually increase reimbursement rates as well. Here’s what to look for.

1. A partner who will evolve with you. Find a software provider that wants to build a long-term relationship with your practice, not just make the sale and move on to another customer. Since the healthcare industry never stands still, your practice needs a hands-on partner to keep you ahead of changing technologies, regulations, trends, etc., in medical billing for years to come.

2. Intuitive features and straightforward on-boarding. Make sure your new software offers an intuitive user experience that makes sense. Training should be straightforward. Operation should be simple and automated as much as possible. This will minimize the amount of time it takes to enter data as well as reduce the opportunity for user error. Productivity goes up, and the number of man-hours your staff spends on billing goes down.

3.  A emphasis on accurate, thorough billing features. The right software can help ensure that the physician’s time and all billable services are accurately documented and billed. The faster data is entered into the system, the more likely it is to be complete and accurate. Reducing days to final billing (DFB) helps ensure nothing is overlooked or accidentally omitted.

4.  Dedicated, personal customer support. Remember the human element. When you’re talking with your software provider, are they looking for ways to adapt their services to your needs? Or are they constantly trying to convince you to change your practice around to fit their model? It’s not just the software that needs to be flexible, but the people behind it. An uncooperative partner will not only create an unnecessarily long learning curve, but it could even prevent your practice from ever using your software to its full potential.

4. Seamless interfaces with your current systems. Make certain your software offers complete interoperability with payer systems, including Medicare and other government programs. Documents and data should move seamlessly from your system to theirs. The advantage of submitting documents electronically is a significantly faster processing time.

6. Flexibility and transparency.  Look for flexibility, especially in reporting capabilities. It seems like no two practices (and sometimes no two people within the same practice) want to see their numbers reported in the exact same way. What’s important is that you’re getting your billing and reimbursement information in a way that makes clear and immediate sense to you. Flexibility in reporting can also help simplify and speed up the auditing process.

Another important quality to look for is responsiveness of customer service. There will always be times you need to contact your software provider with questions, special needs, upgrades or new functionality, etc. Look for a provider who offers a direct contact rather than a general help line. This can reduce response time from days to hours (or even minutes), which helps ensure your billing cycle stays on the fast track.